Privacy Policy

Last updated: March 1, 2026

1. Introduction

Marketingly ("we", "our", "us") operates an AI-powered marketing infrastructure platform that combines intelligent automation with expert marketing operators. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform, website, and services.

2. Information We Collect

We collect information necessary to provide our AI marketing infrastructure and connect you with marketing operators. This includes:

Account Information

  • Name, email address, and contact details
  • Company name, industry, and business information
  • Account credentials and platform preferences

Platform Usage Data

  • Campaign performance metrics and analytics data
  • Marketing automation workflow configurations
  • Interactions with AI systems and operator communications

Technical Data

  • IP address, browser type, and device information
  • Website usage patterns and page interactions
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

  • Provision and operate AI marketing infrastructure for your campaigns
  • Connect you with qualified marketing operators
  • Optimise campaign performance using AI-driven analytics
  • Provide customer support and platform communications
  • Improve our platform, automation systems, and services
  • Comply with legal obligations and enforce our terms

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Marketing Operators: Campaign-relevant data shared with assigned operators to manage and optimise your campaigns
  • Service Providers: Trusted partners who support our infrastructure (hosting, analytics, payment processing)
  • Legal Requirements: When required by law, regulation, or valid legal process

5. Data Security

We implement enterprise-grade security measures to protect your data, including AES-256 encryption at rest and in transit, multi-factor authentication, regular security audits, and access controls. Our platform infrastructure is designed to meet the security requirements of businesses operating at scale.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Restrict or object to certain data processing
  • Request data portability
  • Withdraw consent for optional processing
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at privacy@marketingly.com.

7. Data Retention

We retain personal data only for as long as necessary to provide our services and fulfil legal obligations. Account data is retained for the duration of your subscription plus 7 years for regulatory compliance. Campaign analytics data is anonymised after 26 months.

8. Contact Us

For any questions about this Privacy Policy or our data practices, contact our Data Protection Officer at privacy@marketingly.com.